At the bottom right, select the time. Some facilities offer 2-way Messaging, which allows an inmate to respond to your messages from within his/her account. There you can cancel auto-reload, and re-enroll if you change your mind. Options are available to securely store your credit card number and automatically reload your account when your account balance is low. 1. Select Activate service. You will need a valid email address to receive notifications of message purchases and sent message confirmations. A: Use no more than two different credit cards to make payments on the account. A: It depends. A prepaid phone account set up by family or friends to receive inmate calls, An inmate phone account you can deposit funds into, Record secure voicemails for your inmate 24/7, Visit with your inmate via video at home or at a facility, Schedule a video visit or facility visit with your inmate, Easily pay for facility-required background check fees, Stay in touch with inmates by sending electronic messages, Share special moments with inmates by sending a photo or video, An inmate’s commissary account used for a variety of items, An inmate account used to pay for tablet-related content and services, Payment options for electronic monitoring, parole, restitution, community supervision and other fees, Help inmates learn with courses, modules, videos and other educational materials, Unlimited listening enjoyment with a music library of rock, pop, rap, country and more, Fun and entertainment for inmates to play popular games and puzzles, Keep inmates informed with access to popular and current real-time news stories, A robust library of ebooks with thousands of titles to educate and entertain, Easy access for listening to streaming local news, talk radio and music, Audio service for inmates to listen to TV channels broadcasted in facilities. Choose the Wi-Fi network you want to join. Type … A: An email address is required to confirm your identity and for future communication from ConnectNetwork. Once you have an email account, fill in all the fields on the account setup page, check the box at the bottom to agree to “Terms and Conditions” and then select “Submit.” If you did not fill out all the information, or any of the information does not meet the mandatory requirements (character length, inclusion of numbers, etc. NOTES: When Auto-Renewal is turned on, McAfee VPN is available to customers with an active subscription for Total Protection or LiveSafe.To learn more, see … Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. These are intended for people who need to connect to an employer or school’s infrastructure with their own devices. Click on the below drop down menus to learn all the different ways of connecting to a Wi-Fi network. If available, you will see them as options when you create a message within the Messaging service (i.e. Only your phone number can be called with the funds in your account. A: After signing into ConnectNetwork and adding a facility that offers the Trust Fund service, select Trust Fund from the left menu and follow the instructions. Select your email provider. Learn more about refunds. For information on specific Messaging delivery policies, you will need to contact the facility. A: Once your AdvancePay account is set up and you are signed in to your ConnectNetwork account, you can make a deposit by clicking the Add Funds button in the AdvancePay area on your Dashboard. Connect to Your Home Network Here's how to activate your new iPhone or Android smartphone. Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk) are transmitted to the facility within one business day. The inmate must first put funds into their Inmate PIN Debit phone account before it can be used to make phone calls. You can also set-up or fund pre-paid accounts via a credit card or by mailing in a Money Order or Cashier’s Check to: ConnectNetwork. A: If your inmate is in a facility with 1-way Messaging, the inmate must write a letter and send it through the mail to reply to a message. ... To learn how to activate your hotspot, click here. To contact us via phone, please call the appropriate number for the division that provides the correctional phone service to only block that division of GTL: Note: If you request a block to your phone number via postal mail, it will be blocked from receiving calls from all facilities served by ConnectNetwork, GTL, DSI, and VAC. If your facility approves the use of cell phones, you may add the number to your AdvancePay account. 1. 4. The recoupment of the administrative cost of complying with the federal USF program appears separately on a paper bill, as does the line for recoupment of state regulatory administrative compliance. Once your line has been installed, you are only one step away from enjoying pure Internet joy. All transactions conducted at ConnectNetwork.com to make prepaid collect deposits, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation. To learn more our PIN Debit service, visit the PIN Debit page. Within the left menu, choose AdvancePay and look for the Preferences chart. Follow the on-screen prompts to verify your Xfinity account and complete the activation process. You will be taken through the Username recovery process and asked to provide the email address associated with your account, as well as your password. How to activate your Vumatel Fibre connection. Select Activate Verizon Wireless. To activate FOX Sports on your device, you will be provided a code on screen with a prompt to activate your device. That’s how easy it is to active your FordPass Connect modem. McAfee VPN (Virtual Private Network) provides bank-grade encryption and private browsing to protect your online activities and data from cybercriminals. Where permitted by the pertinent agency, ConnectNetwork assesses a fee to recoup the cost of these contributions and the expense invested in complying with these requirements. A: AdvancePay Phone is a prepaid phone account that is established on your telephone number that allows you to receive calls from jails or correctional facilities serviced by ConnectNetwork. The “how to” instructions below will walk you through a few key features of the site. A: To update your address or email information, sign in to your account and go to the Settings page in the left menu. A: We do not offer monthly or unlimited plans. The site uses the Active Directory user discovery account to discover user accounts from the locations in Active Directory Domain Services that you specify. To create a new plan, follow the steps that appear. Your computer and device must both be connected to the internet to activate. You may not be able to activate the system under another PSN account, as it's still tied to the previous one. A: For a list of participating facilities and what services are available at each, click on the Facilities tab on the ConnectNetwork.com homepage. A: At facilities that have authorized the Messaging service, ConnectNetwork offers either 1-way or 2-way email messaging between inmates and their family and friends. 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