As sunny destinations start to open up to travellers, you'll be able to travel with confidence and enjoy your vacation with peace of mind! COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. The COVID-19 Insurance and Assistance Plan is available for purchase on a standalone basis and provides benefits for COVID-19 related treatment and expenses only, making it an ideal complement to Allianz Global Assistance’s standard Emergency Hospital Medical and All-Inclusive plans. Provides Emergency Medical Insurance coverage for Non-COVID-19 related medical conditions (up to $5,000,000 CAD per insured) Includes Trip Interruption Insurance benefits in the event of quarantine (up to $2,100 CAD per insured and up to a maximum of $4,200 CAD per family) and for Government of Canada Avoid All Travel Advisories (up to $500 CAD per insured) However, if your supplier cancels your trip, you may be eligible for a refund directly from your supplier, and we encourage you to contact them for assistance. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. Comprehensive Travel Insurance add-on options include our Snow Pack, Cruise Pack, Adventure pack and Additional item limits; Up to $5M cover for personal liability with our Comprehensive Plan. Although accidents can happen while you’re away, the best travel insurance policies provide you with peace of mind; with travel insurance from Allianz Assistance, you’ll be covered for many unforeseen costs incurred whilst you’re away. All other terms, conditions, and exclusions of the plan applies as always. “We encourage all Canadians to adhere to Government of Canada advisories and guidelines for international travel. Richmond, VA, March 9, 2020 – As the coronavirus (COVID-19) continues to impact travelers from the U.S., travel insurance provider Allianz Global Assistance is currently allowing specific medical and cancellation claims that are typically not covered under its plans. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. Allianz Partners is global leader in travel insurance with about 13,000 employees on five continents and a presence in 35 countries. Plans only available to U.S. residents and may not be available in all jurisdictions. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. In any event, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. At Allianz Assistance, we understand the importance of feeling completely safe and at ease when you travel. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Please note that remuneration may be payable to the distributor of this insurance. Specifically, Cancel Anytime plans generally exclude coverage for losses directly or indirectly resulting from any of the following: known, foreseeable, or expected events, epidemics, and government prohibitions, and certain other causes of loss. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. You can also use our self-service options on this website. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. 101-C series or 101-P series, depending on your state of residence and plan chosen. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Plans include insurance benefits and assistance services. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Please note, we do not currently offer “Cancel For Any Reason” coverage. The below FAQ responses address only losses incurred on or after the publication date of these FAQs. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. There are two options to take advantage of this opportunity: To cancel your plan for one of these reasons, please call us at the number listed on your plan. Allianz Global Assistance COVID-19 Assistance Plan 4 Treatmentmeans a medical, therapeutic or diagnostic procedure prescribed, performed or recommended by a physicianincluding, but not limited to, prescribed medication, investigative testing or surgery. * This accommodation applies to plans currently in effect. * This accommodation applies to plans currently in effect. COVID-19 +-I am worried about COVID-19 impacting a trip I have scheduled or plan to schedule. *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. For more updates about Allianz Travel COVID-19 Alerts, click here. See your plan for details. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. Please refer to our Coverage Alert before purchasing another plan. You generally have 15 days (or more, depending on your plan and state of residence) from the date your plan was purchased to request a refund of the cost of your plan, provided you have not started your trip or initiated a claim. Benefits/Coverage may vary by state, and sublimits may apply. Under Trip Cancellation or Trip Interruption benefit: trip cancellation or trip interruption if a customer becomes ill with COVID-19 either before or during their trip. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. *. Please sign in to proceed. If you choose to change the dates of your trip, we’re happy to apply your plan coverage to another trip anytime within 770 days from date of initial insurance purchase (coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage). For those individuals, we remain committed to helping protect their health and safety by ensuring our customers have access to coverage for emergency medical, quarantine and other costs related to COVID-19 while abroad,” said Lucy Hathaway, Chief Sales Officer of Allianz Global Assistance. Our travel protection plans do not generally cover losses directly or indirectly related to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories, or fear of travel. All claims are evaluated under the terms, conditions, and exclusions of the plan purchased based on the particular facts and circumstance of that claim. Travel supplier cancellations due to COVID-19 are generally not covered under our travel protection plans. Under Emergency Medical Care benefit: Emergency medical care for a customer who becomes ill with COVID-19 while on their trip. The plan is offered through Allianz Global Assistance’s national distribution network of over 9,000 travel agency and insurance broker partners. Allianz Travel’s utmost priority is protecting you and keeping you well informed about latest developments during this uncertain situation with COVID-19 pandemic. Allianz Insurance business travel wordings will typically respond where travel restrictions have been imposed, or repatriation advice has been given by authorities such as the Foreign and Commonwealth Office. COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. However, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. Please see our Coverage Alert for more details. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Partners work with a highly-connected international network of doctors, clinics, interpreters and other specialist services, to provide … We also recognize that some of our customers may have important reasons to travel in these uncertain times. Although an increasing number of insurers are offering ‘COVID-19 cover’, Which? Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. We are assisting customers 24/7/365 who wish to change their travel plans, need travel assistance, or would like to file a claim. While Global Affairs’ Level 3 travel advisories remain in place, some Canadians may be required to travel abroad for work or family reasons. See your plan for details. There are two options to take advantage of this opportunity: You may be eligible to cancel your plan and receive a refund of your plan cost in the following situations: Losses directly or indirectly resulting from COVID-19 are not generally covered under our Cancel Anytime plans. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. However, these plans do not provide “Cancel For Any Reason” coverage, and coverage under these plans is subject to terms, conditions, and exclusions. Terms, conditions, and exclusions apply. There are two options to take advantage of this opportunity: Alternatively, for a temporary period, we are offering refunds for the cost of your plan if your travel supplier cancels your trip due to COVID-19, as long as no payable claim has been filed under the plan, and you do not wish to apply your plan to a future trip.*. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. . Given the ongoing global outbreak of COVID-19, please note the following important clarifications related to COVID-19 and travel insurance coverage administered by Allianz Global Assistance in Canada. Seek coverage has found that no insurer that will allianz travel insurance covid you from the full range of coronavirus-related! 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